Data Deletion Instructions

Last updated: 29 June 2026

Chatly is operated by Vularis (Pty) Ltd. This page explains how to request deletion of personal data held by Chatly.

Merchants

If you are a business that connected a WhatsApp Business Account to Chatly and you want your account data and stored access tokens deleted, email info@vularis.tech from the address associated with your account, with the subject line "Data Deletion Request". We will delete your account data and revoke stored tokens within 30 days, subject to any legal retention obligations, and confirm by email.

End customers

If you messaged a business that uses Chatly and want your data deleted, the business (the data controller) is your primary contact. You may also email info@vularis.tech and we will assist the relevant business in actioning your request.

What we delete

We do not store payment card details; those are held by our payment processor, Paystack.

Contact

Vularis (Pty) Ltd — info@vularis.tech